What was the name of the strike strategy used by the Association of Flight Attendants in 1993?

The strike strategy employed by the Association of Flight Attendants in 1993 was known as CHAOS, which stands for "Creating Havoc Around Our Status." This tactic involved a series of unexpected and unscheduled work stoppages, designed to create confusion and disrupt normal operations without following traditional picketing or strike protocols. The intention behind CHAOS was to leverage the element of surprise to maximize pressure on the airline management to reach a favorable agreement regarding labor disputes.

By using this strategy, the Association aimed to showcase the critical role of flight attendants in ensuring the smooth operation of airline services and to highlight the impact of their absence on customer service and flight schedules. This approach distinguished itself from more conventional strike methods by focusing on unpredictability, making it difficult for airlines to prepare for or respond effectively to the disruptions.